Last updated: 5 November 2026

1. App Ownership and Contact Information

The Business Booster (TBB) mobile application (the “App”) is operated by KIC InnoEnergy SE (“InnoEnergy”, “we”, “our” or “us”).

Company details:

KIC InnoEnergy SE
WTC Tower One, Level 10
Zuidplein 84
1077 XV Amsterdam
The Netherlands

Registered Office: Eindhoven
Chamber of Commerce: 51418886
VAT Number: 8500.04.287.B.01
Website: https://www.innoenergy.com

2. Applicability and Acceptance of Terms

These Terms of Use govern access to and use of the TBB mobile application.

By downloading, accessing or using the App, you agree to comply with these Terms of Use and all applicable laws and regulations.

If you do not agree with these Terms, you should refrain from using the App.

InnoEnergy reserves the right to update or amend these Terms when necessary. Any updated version will be made available through the App or the relevant website.

3. Purpose and Functionality of the App

The TBB App is designed to support participants, exhibitors, speakers, sponsors and other stakeholders attending The Business Booster event, organised by InnoEnergy.

The App provides event-related information and digital services, which may include:

• Event programme, agenda and session schedules.

• Information about speakers, exhibitors, sponsors and participating organisations.

• Event announcements, updates and notifications.

• Networking opportunities and participant profiles.

• Meeting requests and business matchmaking functionalities.

• Information about event locations, activities and facilities.

• Other features intended to facilitate participation and engagement during the event.

The availability of specific functionalities may vary depending on the event edition, user profile and access permissions.

InnoEnergy reserves the right to modify, suspend or discontinue any App functionality when necessary.

4. User Accounts and Registration

Certain App functionalities may require users to register, create a profile or log in.

Users are responsible for providing accurate and up-to-date information and for maintaining the confidentiality of their account credentials.

Users must not impersonate another individual or organisation or use the App for fraudulent or misleading purposes.

InnoEnergy reserves the right to restrict or suspend access to accounts that violate these Terms or applicable laws.

5. Account Deletion and Data Removal

How Can I Delete My Account?

Users who wish to permanently delete their account and personal data associated with The Business Booster (TBB) mobile application can do so directly through the App by following these steps:

1. Open the App and sign in to your account.

2. Go to Profile.

3. Scroll down to the bottom of the page.

4. Select Delete Account.

5. Confirm the deletion request when prompted.

Once confirmed, the account and associated personal data will be permanently deleted, subject to any legal or regulatory data retention requirements.

Users who cannot access the App or prefer to request deletion by email may also contact the TBB team at tbb@innoenergy.com, explaining that they wish to delete their account. Please include the email address associated with the account so that the request can be processed.

What Happens When I Delete My Account?

When an account is deleted:

• The user's profile information will be removed.

• Access to the App will be revoked.

• Personal data associated with the account will be deleted or anonymised in accordance with applicable data protection regulations.

Certain information may be retained where required by applicable laws or regulations.

Can I Recover My Account After Deletion?

No. Account deletion is permanent and cannot be reversed. Once the deletion process has been completed, the account and its associated profile cannot be recovered. Users wishing to access the App again may need to register a new account, subject to the applicable registration requirements.

For more information about how to request the deletion of your account, please visit our TBB account deletion

6. Acceptable Use

Users agree to use the App responsibly and in accordance with its intended purpose.

Users must not:

• Use the App for unlawful, fraudulent or unauthorised purposes.

• Publish or distribute offensive, abusive, discriminatory, defamatory or misleading content.

• Harass, threaten or impersonate other users.

• Send unsolicited commercial communications or spam.

• Upload malicious software, viruses or other harmful material.

• Attempt to access restricted areas, systems or information without authorisation.

• Interfere with the security, functionality or proper operation of the App.

• Collect or misuse personal information belonging to other participants.

InnoEnergy reserves the right to remove inappropriate content or restrict access to users who breach these rules.

7. User-Generated Content and Networking

The App may allow users to create profiles, share professional information, communicate with other participants, request meetings and exchange business-related information.

Users remain responsible for the accuracy, legality and appropriateness of the information and content they share.

Users should not share confidential, sensitive or proprietary information through the App unless they are authorised to do so.

Any information voluntarily shared with other participants may be visible to those users depending on the App's privacy and profile settings.

InnoEnergy does not guarantee the accuracy of information provided by other participants and is not responsible for agreements, transactions or business relationships established between users through the App.

8. Intellectual Property Rights

All intellectual property rights relating to the App, including its design, software, branding, logos, text, images and other materials, belong to InnoEnergy or their respective rights holders.

Users may access and use the App solely for its intended purposes.

No material from the App may be copied, reproduced, distributed, modified or commercially exploited without prior written permission from the relevant rights holder.

9. Privacy and Personal Data

InnoEnergy processes personal data in connection with the operation of the App and the organisation of The Business Booster event.

Personal data may include information provided during registration, profile information, contact details, networking activity and preferences, depending on the functionalities used.

Personal data is processed in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

For further information about how we collect, use, store, share and protect your personal data, please read our TBB Mobile App Privacy Policy.

10. Third-Party Services and External Links

The App may contain links to third-party websites, platforms or services.

Such services are operated independently and may be subject to their own terms and privacy policies.

InnoEnergy is not responsible for the content, availability, security or practices of external websites or services.

11. Availability and Disclaimer

InnoEnergy endeavours to ensure that the App remains accessible and operates correctly.

However, uninterrupted availability cannot be guaranteed. The App may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our reasonable control.

Event schedules, speaker information, exhibitor details and other content may be updated or modified when necessary.

To the maximum extent permitted by applicable law, InnoEnergy does not guarantee that all information provided through the App will always be complete, accurate or up to date.

12. Limitation of Liability

To the extent permitted by applicable law, InnoEnergy shall not be liable for indirect or consequential losses arising from the use of, or inability to use, the App.

InnoEnergy shall not be responsible for the conduct, information, products or services provided by other App users or third parties.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. Suspension and Termination

InnoEnergy reserves the right to suspend or restrict access to the App, temporarily or permanently, where necessary for security, maintenance, legal compliance or in cases of violation of these Terms.

Users may stop using the App at any time.

Where applicable, users may request account deletion or exercise their data protection rights in accordance with the Privacy Policy.

14. Changes to These Terms

InnoEnergy may revise these Terms from time to time to reflect changes in the App, event services, operational requirements or applicable legislation.

The latest version will be published on the relevant website. Users are encouraged to review these Terms periodically.

15. Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of The Netherlands.

Any disputes arising in connection with these Terms shall be submitted to the competent courts in The Netherlands, subject to applicable mandatory legal provisions.

16. Contact

For questions or enquiries concerning these Terms or the TBB mobile application, please contact:

KIC InnoEnergy SE

Website: https://www.innoenergy.com

Email: info@innoenergy.com

For account deletion requests, please contact tbb@innoenergy.com.

For data protection-related enquiries, please contact ppc@innoenergy.com.