If you no longer wish to use the TBB Mobile App, you can request the permanent deletion of your account and associated personal data.
How to request account deletion
To request the deletion of your account, please send an email to tbb@innoenergy.com explaining that you would like your TBB Mobile App account to be deleted.
Please include the email address associated with your account so that we can identify it and process your request.
What happens after your request?
Once your request has been processed:
Your TBB Mobile App account will be permanently deleted.
Your personal data associated with the account will be deleted from the platform.
Your profile and access to the app will be removed.
The processing time may vary depending on the number of requests received. The TBB team will handle your request as soon as possible.
If you have any questions about your personal data, privacy, or the deletion process, you can also contact us at the same email address.
Contact
For account deletion requests and related questions, please contact:
